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• Why isn't my tracking working yet?
• When will my order ship?
• Duties and Taxes
• What shipping methods do you offer?
• Country Unavailable
• Order Held

• I want my other items in my order now, can you ship those separately?
• Only 1 item in my order was a pre-order, why hasn't everything else shipped?

• Why am I being charged tax when I don't live in the United States?
• I live in the UK/EU, do you have a VAT number?
• Why am I being charged for tax when I wasn't before and I DO live in the USA?
• Why am I being charged tax on a download?
• Why do you charge taxes and XYZ company doesn't?

• Android Version Available
• How to setup Cipher

• I am not able to login. My code is not getting accepted.
• Troubleshooting Help
• Tutorials

• How does Pyro work?
• How do I store my Flash paper and flash cotton?
• I need to replace my plunger.
• Pyro and Pyro Mini measurements
• Troubleshooting Pyro and Pyro Mini
• Where are the Pyro Instructions.

• Downloading to Mobile
• How to download a purchased video.

• Decibel App support
• Decks with Double Backers
• Gaff Decks discontinued
• How do I use the USB Drive in your Magic Kits?
• How do your gift certificates work?
• Magnet Recommendations
• Redeeming Console code in Google Play store

See all articles in Product Specific Questions →

• Brad's Signature
• Currency Conversion
• Marked Decks for sale
• Points Program Ending
• Submit a trick
• Uncut Sheet dimensions

• Ultimate Cache Clearing How to

• Want to Wholesale?

• Can I delete my Ellusionist account?
• I bought an App, what information of mine do you have?