Product Specific Questions

  • Decibel App support

    We did not develop the Decibel app. Marc had a program called Earworm which worked well with Decibel. When he found out about our product, he optimized the app for use with Decibel and put out the new version. We're not associated with it, really, other than it works with our product. Any suppor...
  • Decks with Double Backers

    The following decks have double-backer cards included: White Ghost Black Tiger (Red pips) Black Tiger (Legacy) Shadow Masters (Legacy) Tally Ho Viper Fanbacks Shadow Masters SWE Green Black Arcane Black Ghost (Legacy) Artifice Purple V2 Blood Kings V2 Roadhouse Dealers Green Artifice Tundra Blac...
  • Gaff Decks discontinued

    Some years ago the USPCC changed up their policies in order to be able to fight copyright infringement more effectively. To that end, they no longer allow designs that alter their copyrighted images to be printed. That means nothing that changes the Ace of Spades, Jokers, or back design (other th...
  • How do I use the USB Drive in your Magic Kits?

    How to be a Magician and How to Read Minds both have a credit card style USB drive. It looks like a credit card, and has a bit that rotates out and plugs into any standard USB port. How to Control Minds has a USB drive that looks like a key and one end can be removed to expose the slot that plug...
  • How do your gift certificates work?

    Our gift certificates (available here: http://www.ellusionist.com/gift-certificate.html) are delivered in the form of a PDF file, attached in an email. The email comes from support@ellusionist.com, and the certificate does not expire. On the product page you will select the amount, put in the re...
  • Magnet Recommendations

    The places we tend to recommend are: http://kjmagnetics.com/ and http://supermagnetman.com/ - Depending on where you are located one will have a better price than the other. Outside of the US this may be a better site: https://www.supermagnete.nl/
  • Redeeming Console code in Google Play store

    Open Google Play, and look for the menu in the upper left corner: Then scroll down and tap the "Redeem" option, and enter the code provided:
  • Redeeming Console code in iOS App Store

    Hello Open the App Store and look for your picture in the upper right. Tap that and look for "Redeem Gift Card or Code":
  • Tempus and (original) Cipher End of Life

    Discontinuation of Tempus and Cipher Webapps We regret to inform our valued customers that the Tempus, Predictagram and the original Cipher webapps are no longer being supported. It has been 2 years since their discontinuation, and unfortunately, we are unable to continue providing anysupport fo...
  • Vintage 1800s Marked Deck - Odd Backed Card

    We include an extra, odd-backed Queen of Hearts in all Vintage 1800s decks. This allows both the opportunity to see the other color 'in action' as it were, and also the odd-backed card can be used in tricks. You should also have a Queen of Hearts of the appropriate color in the deck as well.
  • What thread is used for Flap

    These are the two that Hondo uses: https://www.amazon.com/Madeira-Elastic-Invisible-Knitting--Collars/dp/B01CXCS00O/ref=sr15?ie=UTF8&qid=1469517721&sr=8-5 and also: https://www.amazon.com/PRYM-977770-Knitting--elastic-transparent/dp/B01AHGJQT2/ref=sr19?ie=UTF8&qid=1469517721&sr...